A Manager’s Guide to Employee Performance


When managing employees, it is important to set clear goals and expectations. Clean ERSJ will provide you with the tools necessary for success in your position.

A good manager should be an effective communicator, negotiator, leader, team builder and much more. Like all other aspects in business it is important that a manager understands the dynamics behind managing employees successfully for optimal performance. After completing this course you will have gained knowledge on A Manager’s Guide to E-mail Etiquette. A Manager’s guide on Delegation Skills as well as how not asking why can cost your company money. Even result in legal action being taken against your company resulting from poor management skills. 

Effective communicator:

A manager must be able to clearly communicate expectations. A manager can’t expect an employee to do what was not communicated or explained properly. So it’s important that the first step is always clarifying expectations. A good way of ensuring clarity is by using a performance improvement plan (PIP). It allows you and your team members to agree on specific actions they will take in order for their performance issues to improve. A PIP should include clear goals with deadlines, as well as how success will be measured.

A PIP should also include a list of consequences. It could be anything from losing their job to having pay docked. A performance improvement plan (PIP) can ensure that there is no confusion about what you expect and it will help both parties see if the employee has improved or not.


A manager must be able to negotiate. A good negotiator knows that they may not always win and is willing to compromise in order to get the best result for their team, themselves and the company as a whole. A manager should never make promises. Unless they are sure of things such as budget or time constraints. But instead find out about these limitations before negotiating with an employee. So that there can be no surprises later on down the road when it’s too late to go back and change anything.

A great way of negotiating with your employees is by coming up with viable solutions together where everyone wins (or at least doesn’t lose). A manager needs to know what will work within certain parameters. While finding true motivation in helping people accomplish tasks rather than getting into power struggles. A manager should never take things personally and instead remember that it’s always about the end goal which is bettering their team.


A manager needs to be compassionate, even when you think an employee deserves nothing but criticism. A good way of showing compassion is by constantly recognizing all employees for doing a great job (even if they don’t ask for praise). It shows them how important they are within your organization and motivates others around them too. Acknowledging people also spreads positivity throughout teams, so being compassionate will help uplift everyone involved in reaching common goals together.


A manager must be able to lead. A great leader will always stay positive and focus on what they want their team to do. Rather than the mistakes that have happened in the past or things that could go wrong down the line. A good leader is someone who can inspire others to get behind them while staying true to their word (whether it’s discussing goals or simply making small promises like getting everyone donuts after completing a big project). A good leader should also never forget where he/she came from which means recognizing people for all of their accomplishments no matter how small. Because every little bit counts when you’re trying to build something amazing together.


A manager needs empathy too! It’s important that managers understand why an employee might not be performing well or why they might not be following through with certain tasks. A good manager will always ask themselves what the end goal is for their team. Then work backwards to help everyone understand how each step leads them closer to that final destination (especially if there are people on the team who really don’t want to be part of it).

Discuss consequences

Make sure both parties know exactly what these consequences are, especially when it comes to deadlines. Because setting realistic expectations can prevent unnecessary stress down the road when things aren’t met on time.

Bringing everyone together

A great leader knows how important it is to bring everyone together. So they understand exactly where each person fits into the big picture all while working towards common goals as well as individual ones too. A team needs people who are motivated by helping others accomplish tasks just like them rather than putting other people down. Because this creates negativity within teams and nobody wants that! Keep things positive instead because focusing someone else’s strengths means celebrating those  as well as your own. Acknowledging people for their accomplishments is a great way of showing compassion towards each other. It creates positive relationships between everyone on the team!


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