The seize control upgrades guide will walk you through upgrading to the latest version of Seize Control. You’ll be able to see how easy it is to upgrade, what you need ready before the upgrade process, and what will happen during and after the upgrade process. We have also provided thorough troubleshooting sections to assist you if you encounter any issues. We highly recommend that you use the latest version of Seize Control.
The Seize Control Upgrade Guide assumes you have some level of familiarity with the software, and are familiar with the elements of the software that have changed from version to version. We have covered these changes in our FAQs, but we recommend checking in there just to make sure that you understand everything and know how to perform each step.
2. Performing an upgrade:
In order to perform an upgrade you will need the latest version of Seize Control. This is available from the website.
In order to begin the upgrade process, download Seize Control from the website and unzip the .zip file. Then go through Upgrading -> Upgrade. Follow the instructions given, for example you may need to uninstall and reinstall Seize Control depending on your operating system; or use a different port than what you started with – whatever is appropriate for your environment.
After the upgrade process, you should be able to access Seize Control on the same URL that you were using previously. You will need to login again in order to take full advantage of the new features that have been added, and any settings that have changed will need to be updated.
You should be able to access the Seize Control Administrator page by default. If this is not correct, find the ‘Admin’ tab and make sure you are logged in as the administrator. You need to be logged into Seize Control as an administrator in order to perform any upgrades. In order to see whether or not you are logged in as an administrator, click ‘Log Out’ at the top of the Seize Control window and then click ‘Login’. You should see that you are now logged in as an administrator.
We recommend troubleshooting for Seize Control upgrades if you encounter errors or other issues during the upgrade process. We have provided two major sections to assist with this, Before and After the Upgrade Process: Before the upgrade process, you can use our troubleshooting tips to try an get an error message to appear.
In the After upgrade process, we have included a list of common errors and two sections for troubleshooting: troubleshooting for a privilege issue, and troubleshooting for an issue that may prevent the upgrade from succeeding.
Finally, your Seize Control Upgrade Guide has been developed with the following in mind: that you are aware of what is going on during the upgrade process, and how to troubleshoot if issues arise. We want to make sure that you are prepared for anything that may come up, and are confident in upgrading your software. We hope you find this guide useful!
We would like to thank the following people for their support and input into this guide: Lilija, for creating some of the great screenshots used in this guide, and for beta testing the newest version of Seize Control. Josh, for contributing his expertise with creating an expert-level troubleshooting section in this guide. Qaz, for creating the ‘Before upgrade’ section. térek, for contributing his expertise with creating a troubleshooting section for the issue that prevents users from upgrading.
A special thank you to all of the users who picked up beta versions of Seize Control and provided feedback that helped improve both Seize Control and this guide! We would like to take this opportunity to recommend *good* bug reporting: if you encounter an issue during an upgrade process, please search through our FAQs and/or our wiki before sending us a support email. We do respond to support requests quickly, but they get lost amongst hundreds of others each week.
6. Future versions:
We’re working on an upgrade guide for Seize Control 5.0, and will be updating this guide as a new version is released. The new version will require users to re-enter their information (for example, users will need to enter their SharePoint site URL again). Please refer to the most recent version of this guide if you have any issues during the upgrade process.
7. Related Articles and Links:
Introduction to Upgrade Guide: The first article in the Upgrade Guide. It covers all of the information you need to know in order to upgrade your Seize Control software.
Seize Control Upgrade FAQs: An introduction to the latest version of Seize Control, and all of the changes that have been made from version to version. Includes a section on what is included with each upgrade and how to use it, as well as a set of FAQs.
Upgrade Guide : How To Complete an Upgrade Yourself: This article goes over the process that users will follow in order to perform an upgrade manually.